Guidelines
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HOURS OF OPERATION
SWA is open from 10:30 to 20:00. Mondays closed.
YOUR APPOINTMENT
For maximum convenience and flexibility, we recommend that you schedule your spa treatments in advance.
We reserve your spa appointment time especially for you. Therefore, we ask that you give us 12 hours’ notice if you need to change or cancel your appointment. No-shows and cancellations made fewer than 12 hours before the scheduled time will be charged at the full treatment rate. Bookings can be scheduled between 10:30 to 20:00, with the last booking accepted at 19:00.
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SPA ARRIVAL
We encourage you to arrive at the spa one hour prior to your scheduled appointment, providing you with sufficient time to change and make use of the spa facilities; robes, slippers, disposable underwear and a locker will be provided upon your arrival. Feel free to dress down to your comfort level for any spa service, as our team of professionals are skilled in proper draping techniques to ensure your complete comfort and privacy.
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YOUR HEALTH
Please advise us of any health conditions, allergies or injuries. If in doubt, please discuss it with our spa professionals as some treatments will not be suitable for certain medical conditions.
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PERSONAL BELONGINGS
Remove Jewellery and other valuables prior to SPA visit. You can secure them in the security box located in
FAQ Title
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